Thursday, June 27, 2013

Turks and Caicos Oct 2011 by Terry Normington

We began by taking BART from the Bay Point/Pittsburg station at Todd Darling's suggestion as it is the start of the train and goes directly to the SF airport.  It was $11 each and went well.  We flew all night on American from SF to Miami (me in a middle seat that did not recline) arriving at 5AM and our flight to Providenciales was not until 1PM so we were thrilled to have passes to the Admiral's Club courtesy of our AA rep.  It would have been nice to have recliners or couches to lie down on but instead they did have somewhat comfortable chairs in quiet areas and areas with TVs going as well as juice, coffee and mini-muffins.  The best thing was they had 8 shower rooms with a shower that has liquid soap and shampoo, a sink, toilet, hair dryer and privacy!  It was great to shower after the all night flight!  
 
The flight to Providenciales was only an hour and a half also on American.  I have only ever spent one night in the Caribbean previously at the El San Juan hotel before a fam on the "Exploration Starship"in the early 80s and the only all-inclusive I have stayed at before was Club Med Ixtapa in 2002 before it was refurbished and included alcohol.  I have never stayed at a Four Seasons or a Ritz Carlton, but have stayed at nice Hyatts, Marriotts and Fairmonts.  The Veranda Resort was definitely one of the best hotels I have ever experienced.  We were met at the airport by one of the resident managers with champagne and driven the 15 minutes or so to the resort.  We were quietly checked in on a couch in the reception area while meeting the General Manager of the hotel.  
 
We were escorted to our room by our personal concierge and then were to meet the Resident Manager at 6PM for a site inspection and dinner on the beach (but a rain shower changed that to one of the restaurants).  We were dead tired but rallied and met him an hour after checking in.  We had an ocean-view studio on the fourth floor of the main building which was large with a king size bed, flat screen TV, large balcony, kitchenette area with a refrigerator, microwave,and sink and a dressing area with double sinks and a bathroom with toilet and shower.  The resort has 2, 3, and 4 bedroom villas and beach houses as well.  Some are privately owned and not rentable, some are in the rental pool and get the all-inclusive benefits, all are very nice and great for families!  We also saw the spa, gym, and kid's area.  They have a complimentary kid's program for kids from 3-12 and a game room with Playstations, Wiis, etc. for all to use.  The beach is amazing and quiet and peaceful with baby powder white sand and turquoise, clear, warm water.  The resort has a main pool area close to the beach with an outdoor pool table, really nice hammocks, fire pits at night, etc. They also have a family pool and an adults only pool in the center of the two sections of the resort that are specific to those groups.  There are 3 restaurants and usually only one was open for breakfast and lunch and then usually 2 were open for dinner.  The choices for dining were great, with our favorite being the Sky Lounge which was on top of the main restaurant overlooking the beach, pool, fire pits, etc.  On Saturday night, they bring all the tables and chairs out onto the beach for a beach barBQ with entertainment, it was a really nice experience also.  You know you are at a nice all-inclusive when the vodka they pour is Grey Goose.  The wines were mainly from South America and were not fabulous but drinkable.  The beach staff would bring fruit skewers and cold washcloths to the beach and anything one wanted to drink.  Non-motorized watersports were included such as snorkeling, kayaks, and sailboats.  An example of the level of service is when I requested distilled water for Jack's CPAP machine, they put 4 gallons of distilled water in our room when he needed about 8 ounces!  Wifi was complimentary but I was not able to access any of my Segale stuff , not even email.segaletravel.com.  Phone calls from the room to the US and Canada were complimentary which was nice since ATT charges $2.25 per minute on the cell phone.  On our last night, they left a bottle of champagne, chocolate covered strawberries and 2 tote bags! 
 
We were treated to a couple's massage the morning after we arrived and it was amazing!  The guests at the Veranda were from all over, three young couples from Italy, honeymooners from the UK, Kentucky, New Jersey, Maryland, etc.  Most people were from the East Coast which has much better air service.  Even from London, BA has nonstop flights to Nassau, then they continue on to Providenciales.  There are excursions to North Caicos, and Middle Caicos for snorkeling, etc. and one can take a ferry to those less inhabited islands.  I wanted to go to Grand Turk which is where the cruise ships dock (and there is a Margaritaville and flowrider) but the only way to get there is to charter a plane for the 45 minute flight each way and that was not in our budget!  The Turks and Caicos are a British Crown Colony and there is no visible poverty, no street vendors or beach vendors, and it is very clean.  They grow nothing on Provo, and everything imported has a 30% duty on it so an all-inclusive is really the way to go!   
 
The hurricane damaged some of the resorts and some close in September and early October anyway.  Beaches was damaged and was closed while we were there and it is right next door and so the Veranda took some of their displaced guests as it is the only other all-inclusive on the island that accepts kids (Club Med is 18 and over).  Where the Veranda has 2 beach chairs and a table and then another set about 15 feet away, at Beaches the lounge chairs sit right next to each other and about 6 rows deep.  Apparently when it is open there are lots of people on the beach, but it was very quiet for us!
 
After 6 nights in paradise, we moved to Club Med which our rep, Sam, had arranged for us complimentary.  The Veranda insisted on driving us there and it is about 15-20 minutes down the beach.  When we were shown to our room, which was super hot even with the air on full blast, and very basic, we both really wanted to call the Veranda and see if they would let us come back!  We requested a fan and extra pillows (which finally came at 11PM) and then headed to the beach.  The beach is the same, only wider and has more shells and is sort of on the point, absolutely beautiful!  The pool area is really nice and the sport courts looked great.  The restaurants, bars, and accommodations are very old and tired and apparently they just found out that they can extend their lease for another 25 years so hopefully they will close it and tear it down and rebuild!  As opposed to Grey Goose at the Veranda, at Club Med they poured a tiny amount of a no-name vodka, the chardonnay was awful (and Jack likes 2 buck chuck!), and the only beer they served complimentary was the locally made Turks head.  Coronas and other beers were $5, decent wine was $5 or more, and I have no idea what Grey Goose was but it definitely showed me the difference between all-inclusives!  The food was all buffet except the special restaurant, the Lucayan, is open 2 nights a week and we were able to dine there the second night.  It was good, but the filet mignon was more like pot roast!  I wish I knew if the upgraded Club Meds serve the same things or if the food and service has been upgraded as well.  For the younger group (18-30 something's), it is probably great.  They have entertainment nightly and all types of sports including the circus!  The staff is international, young and energetic.  We met a lady from Canada who was there for the second time because she loves the ocean but on her last trip, some people she met had a rat in their room which was a bit disturbing!  There are no elevators either and the buildings are up to three stories high, not fun with luggage!   
 

The return trip was fine but customs in Miami took forever, so many lines and then you have to go through security again to check-in for the continuing flight, people need at least 2 1/2 hours between flights if they are clearing customs!  When we landed in SF at 11:30PM which was 2:30AM in the Turks, we were thrilled to have Todd Darling there to drive us home in his beautiful Jaguar!            

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